Contact ISS
Who we are and what we do
Some members of your ISS team
The friendly and dedicated International Student Support team at VUI is committed to supporting you from your first enquiry to when you become an alumnus of the University. We want to ensure that your time as a student at VU is as richly rewarding as possible.
We understand the challenges that international students face when trying to adjust to a new culture and environment, making new friends, and studying successfully all at the same time. We want your VU experience to be a positive one. Rest assured, you are not alone, we are here to help you with any question or concern.
We offer you:
- free airport reception service on your first arrival to Victoria University (this must be pre-booked)
- an orientation and enrolment program to assist with your transition to living in Melbourne and studying at VU
- assistance and support on cultural issues, transition to life in Melbourne and study
- support and encouragement
- a range of social activities and programs
- a Farewell Program to assist you in your transition to returning home, with an opportunity to celebrate your accomplishments.
How to contact us
Members of the ISS team are located at two University campuses. Our offices are open Monday to Friday from 9am to 5pm.
City Flinders Campus
Victoria University International
Level 3
301 Flinders Lane, Melbourne
Phone 9919 1164
Fax 9919 1009
Footscray Park Campus
Victoria University International
Room 109, Building M
Ballarat Road, Footscray
Phone 9919 4953
Fax 9689 5670
The ISS team are committed to guiding and supporting you through your time at VU.
If you are located on another campus and want to arrange a meeting with us at your campus please contact us.
Visit our office, call us or email iss@vu.edu.au.
Who you can Contact Directly?
The ISS team have been asigned to particular faculties or location. If you are student who has specific questions and you would like to communicte with someone directly we encourage you to contact the following:
Faculty or Arts Education and Human Development or Faculty of Business and Law
Contact Sue Oulton
Footscray Park Campus
Victoria University International
Room 109, Building M
Ballarat Road, Footscray
Email: sue.oulton@vu.edu.au
Phone 9919 5514
Fax 9689 5670
Faculty of Health, Engineering and Science and all students from TAFE/Vocational
Contact Esther Newcastle
Footscray Park Campus
Victoria University International
Room 109, Building M
Ballarat Road, Footscray
Email: esther.newcastle@vu.edu.au
Phone 9919 4780
Fax 9689 5670
NOTE: Esther is also available at Footscray Nicholson Campus on Wednesdays.
ELI and City based students
Contact Samantha Thompson
City Flinders Campus
Victoria University International
Level 3, 301 Flinders Lane
Melbourne
Phone 9919 1470
Fax 9919 1009
Access Student Support Services at VU
Victoria University offers a range of support and referral services. You can find information, resources and assistance.
All Victoria University and Victoria University International services are extended to Victoria University students at no additional cost.
Your welfare |
Your study |
Your world |
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Access our rental database and rental information about the private rental market. Bring in your Overseas Student Health Cover (OSHC) card when you need advice, assessment and information from a doctor about general health and lifestyle issues. Make an appointment to receive advice on money management, scholarships and grants. Access free and confidential counselling support for any problem or concern. Includes study-related counselling. This unit provides loads of advice in particular resolving discrimination and harassment-based grievances. If you have a disability or medical condition, this service ensures you are can actively participate in all aspects of university life. |
This service offers advice, advocacy, information and referral for study issues. Find out more about what waits for you with a range of online and face-to-face career and employment services. Improve your study and learning capabilities, and English language skills. |
We have a range of facilities on VU campuses and professional instructors to help you with your fitness routines and sporting activities. These centres provide full-time, part-time and sessional care and education for your children aged three months to six years of age. |
