Student Advocacy
Student Advocacy provides advice, support, representation and assistance to Victoria University students on a wide range of topics and issues.
Our Student Advocates are also available to consult with Victoria University staff regarding complex student issue and University policy relevant to student matters.
How Student Advocacy can help
Academic integrity and student misconduct
To learn about what academic integrity is, and why it is so important, we recommend reading the information published in the VU Library Guide.
All students should complete the interactive academic integrity modules available on VU Collaborate. Go to Academic Integrity HQ for VU Students to enrol. For more information, please see the Academic Integrity - VU Collaborate Help page.
Any behaviour in breach of VU’s Academic Integrity policy and guidelines could be deemed student misconduct. Examples of academic student misconduct include plagiarism, collusion, using AI-generated text without acknowledgement and contract cheating.
Other examples of student misconduct can include: providing false information to VU, bullying a VU student or staff member, or obtaining access to VU premises without authorisation
If you are asked to attend an investigation meeting about alleged student misconduct or an academic integrity breach, make sure to contact us as soon as possible. We can provide guidance and support with the misconduct investigation process.
You will receive a written notification to your VU student email account that includes:
- details of the alleged student misconduct or academic integrity breach
- copies of all relevant material to ensure procedural fairness
- the date, time and location of the investigation meeting
- information regarding your right to be heard through a spoken or written response and accompanied by a support person and/or assisted by a Student Advocate.
Watch our video guide to academic misconduct
Academic progress
Successfully progressing through your course is a basic requirement for studying at Victoria University (VU). If your academic progress is unsatisfactory because you have failed units, you will be sent an official notification to your VU student email address.
If you receive a Level 1 or 2 academic progress notification, you should book an appointment with a Student Advisor to create an Academic Action Plan.
If you receive a Level 3 notification, we can help you prepare for the Show Cause hearing.
You must book your Show Cause hearing immediately. If you have not booked a Show Cause hearing within 5 calendar days, you will be excluded from your course.
Once you have booked a Show Cause hearing, contact us so we can help you prepare for the Show Cause hearing.
Learn more about student progress
Remission of academic results and debt
If exceptional circumstances beyond your control have affected your academic progress within the past 12 months, you can apply for a remission of any units failed due to your exceptional circumstances.
You will need to complete the A93 Remission of debt application form, provide evidence of your exceptional circumstances, and explain how these circumstances prevented you from successfully completing the unit/s of study.
Before submitting your remission application, please contact us for guidance.
Learn more about remission of results and debt
Assessment adjustments
If you are experiencing circumstances impacting your performance in an assessment, you can apply for an assessment adjustment. This can include an extension of time or an alternative form of assessment.
For short-term or unexpected circumstances, apply for a short extension or special consideration.
For ongoing circumstances relating to a disability or health condition, contact Disability and Accessibility Services to arrange an Access Plan.
If you require an assessment adjustment but are unable to provide evidence of your circumstances, please contact us to discuss your options. We can also help if you are unsatisfied with the outcome of a special consideration application or if you haven't received a special consideration outcome.
Assessment results
We can provide advice and guidance on requesting a review if you disagree with an assessment result.
If you need help understanding your assessment feedback, we recommend that you first speak with your teacher, or reach out to the Learning Hub for further help.
Learn more about reviewing your assessment results
Complaint resolution
We can provide you with advice and guidance on informal and formal complaint resolution.
To understand the steps involved in making a formal complaint, please read through the details of the Student Complaint Process before contacting us for guidance.
Student reviews and appeals
During your studies, you might receive an outcome or a decision that you are unhappy with or believe to be incorrect. Depending on the situation and type of decision, you may request a review of a decision, or you may be able to lodge an appeal.
If you want to appeal a decision, please read more about Student Appeals before contacting us for guidance.
Advocacy Service Charter
It is important that students read the VU Student Charter Policy, which outlines the rights and responsibilities of all Victoria University students.
Our Student Advocates are guided by VU’s Independent Advocacy Service Charter, a protocol of Equity, Safety, and Wellbeing, which outlines our commitment to providing confidential and independent support to students in accordance with SSAF guidelines.
Our Student Advocates can offer support to TAFE, higher education, and research students currently enrolled at VU’s Melbourne campuses. We cannot offer support to students enrolled at VU’s partner institutions such as VU Online, VU Brisbane, VU Sydney and international partners.
Our Student Advocates:
- will uphold impartiality and independence from the University’s decision makers
- have a responsibility to maintain confidentiality in accordance with privacy and confidentiality laws
- will represent the student free of charge
- are guided by the principles of fairness, equity and natural justice
- act in the overall best interests of the student with regard to the University’s statutes, regulations, policies and procedures
- have a right to information from the University necessary to enable them to perform their function
- make sure that the University and the student are both aware of relevant information and issues affecting a matter
- on request by the student, have the right to speak and make submissions on their behalf; and
- are free of any interests that conflict with their role as outlined above.