Contact us
Speak to us at a VUHQ
VUHQ (VU's student service centres) offers in-person or online assistance, advice and support, for current and future students.
Student & course enquiries
Call centres and chat are closed on public holidays.
Refer to the University Academic Calendar for more information.
Undergrad & postgrad enquiries
Call about your current or future course, or enquire online about studying with us.
Days: Monday–Friday
Hours: 8.30am–5pmTAFE enquiries
Enquire from Australia about taking a practical, job-focused course at VU TAFE.
Days: Monday–Friday
Hours: 9am–5pmVU Online enquiries
Contact VU Online to discuss studying a postgraduate course online.
Days: Monday–Friday
Hours: 9am–6pm (Mon–Thurs), 9am–5pm (Friday)Get in touch to specifically discuss studying a Bachelor of Business with VU Online.
Days: Monday–Friday
Hours: 9am–6pm (Mon–Thurs), 9am–5pm (Friday)Are you a current VU student?
We're here to support you, during your time at VU. See how you can get study support and course advice, sharpen your academic skills, or report a safety concern.
VUHQ (student service centres)
Our Student Advisors can answer your questions and to help you access the wide range of support services at VU.
Meet us in person at the various VUHQ Service Centres across all of our campuses, or seek assistance online via the virtual VUHQ queue.
Course & unit advice
Each course at VU has Course and Unit Advisors (CUAs) to help you. Contact them if you need administrative assistance and advice relating to your course at VU.
Book an appointment with your Course and Unit Advisor (CUA) (VU login required)
On-campus emergency
We provide an on-campus security service that you can access at any time.
+61 3 9919 6666 (6666 from a University landline)
Days: Monday–Friday
Hours: 24/7Find out more about security on campus
Report a concern
If you or someone you know has experienced or witnessed any inappropriate or concerning behaviour, including sexual assault and/or sexual harassment you can report your concern online.
Advice & support
We have a range of services available to support you while you study.
If you're a TAFE student, you can also contact our dedicated team for TAFE student support.
Current student FAQs
Browse answers to frequently asked questions, or submit your own at our dedicated FAQ portal, ASKVU.
Learning Hub: academic & study skills
The Learning Hub offers free personalised support, workshops and online resources to all VU students.
Careers hub
VU Careers Hub is your go-to for all stages of your career journey – from creating a job-ready resume to exploring graduate opportunities.
International enquiries for students
Call from overseas about studying at VU in Australia, or submit a study enquiry.
Days: Monday–Friday
Hours: 9am–5pmInternational student recruitment agents
If you are an international student recruitment agent and wish to make an enquiry about a potential partnership, please submit an online international enquiry.
Other reasons to contact us
Visit IT Services or contact the IT help desk for support, including help with accessing WiFi, MyVU and other VU systems.
Call: +61 3 9919 2777
Email: [email protected]
Call: +61 3 9919 4266View library service desk to access a range of facilities and services across our seven campuses.
Moondani Balluk provides a wide range of information, services and support for Aboriginal students and staff at VU.
General enquiries: [email protected]
For general research enquiries:
Call: +61 3 9919 6100
Access our researcher FAQsFind out about our research institutes and centres
Contact our teaching colleges and schools.
Industry engagement
Contact the Major Partnerships team
Email: [email protected]International partnerships
We are always looking to establish new international partnerships.
At VU, we prioritise a safe and inclusive environment. If you wish to make a complaint or concern it will be treated with respect and confidentiality.
Submit feedback Victoria University website, vu.edu.au.
The sorts of feedback you might have is that a link is broken, you can't find a particular page or something is incorrect.
Our campuses
Postal address
Victoria University
PO Box 14428
Melbourne, VIC 8001
Australia