This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.The unit applies to individuals who plan activities to achieve team and organisational objectives. At this level, work will normally be carried out within routine and non-routine methods and involve procedures that require planning, evaluation, leadership and guidance of others.
Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit’s learning outcomes & performance criteria requirements, incl the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following required skills:
* prepare, implement and review two operational plans.
In the course of the above, the candidate must:
* interact with a range of people and groups to identify resource requirements, performance objectives, systems, procedures and records relating to the operational plan
* plan and acquire physical and human resources using organisation’s systems and procedures
* manage and support personnel to achieve performance objectives including facilitating new employee onboarding
* present information and recommendations to support implementation and variation of the operational plan
* monitor operational performance against the performance objectives and budgets and implement improvements to rectify unsatisfactory performance
* vary the operational plan and gain approval to deal with contingencies
* document and provide reports on performance as required by the organisation.
The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.
This unit is studied as part of the following course(s):