CHCYTH024 - Manage service response to young people in crisis

Unit code: CHCYTH024 | Study level: TAFE
Nominal hours:
150
Location
Footscray Nicholson
Sunshine
Werribee
Prerequisites
N/A
Overview
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Overview

This unit describes the performance outcomes, skills and knowledge required to develop an agency approach to young people in crisis.This unit applies to community services work in a range of contexts.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit's learning outcomes & performance criteria requirements, including the setting of work-based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • develop and implement a framework to prevent and respond to crisis situations involving young people including:
  • defining circumstances contributing to a crisis situation
  • analysing the legal and statutory requirements
  • identifying and obtaining resources to respond to crisis situations
  • providing information to young people and workers about the organisation’s policies and procedures for dealing with crisis situations
  • supporting workers in responding to crises by providing training and briefings
  • follow up on at least one crisis situations by:
  • conduct debrief with workers
  • completing organisational reporting requirements.

Students will also be expected to demonstrate the following knowledge:

  • legal requirements and organisational policies and procedures relating to safety in the work environment
  • specialist support services and resources relevant to crisis situations
  • factors which contribute to young people entering crisis situations
  • ecological dynamics and the family systems likely discomfort with change even when the benefits of change are acknowledged
  • resistance and crisis as an indicator of discomfort caused by attempts to change which are nearing success
  • methods of crisis intervention including mediation and negotiation
  • characteristics of aggressive and abusive behaviour
  • alternatives to coercive, aggressive and abusive behaviour.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.

As part of a course

This unit is studied as part of the following course(s):

Diploma of Youth Work
CHC50421 | Diploma | Duration:

Refer to the course page for information on how to apply for the course. VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.

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