This unit describes the performance outcomes, skills and knowledge required to communicate effectively with people, families and carers, and with other health care professionals, in health care settings.
Communication in nursing practice requires using information technology as well as interpersonal skills applied therapeutically in nursing care and small group discussions.
This unit applies to enrolled nursing work carried out in consultation and collaboration with registered nurses, and under supervisory arrangements aligned to the Nursing and Midwifery Board of Australia (NMBA) regulatory authority legislative requirements.
Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit’s learning outcomes & performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following required skills:
• communicate effectively within the context of the enrolled nurse scope of practice in three different situations that involve:
• one situation involving a person, families or carers
• one situation involving work colleagues.
The tasks must be undertaken in accordance with the Nursing and Midwifery Board of Australia (NMBA) professional practice standards, codes and guidelines.
The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.
This unit is studied as part of the following course(s):