Management, Human Resources and Organisational Behaviour

On successful completion of this unit, students will be able to:

1. Analyse, interpret and transmit management and organisational behaviour practices;
2. Demonstrate an understanding of organisational behaviour, management and human resources concepts and principles as they relate to the successful operations of a hotel or hospitality business;
3. Apply organisational behaviour and management theories when managing conflict, team collaboration and team performance to achieve key goals and objectives in the modern diverse workplaces; and
4. Evaluate and discuss operational elements of human resourcing, such as rostering staff within a hospitality or hotel environment.