VU23137 - Apply enterprise skills in a team to develop solutions to workplace problems

Unit code: VU23137 | Study level: TAFE
Nominal hours:
20
Location
Sunshine
Prerequisites
N/A
Overview
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Overview

This unit describes the performance outcomes, skills and knowledge required to develop enterprise skills to work in teams effectively, present information clearly and propose solutions to workplace problems utilising basic financial understanding and presentation skills.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each units learning outcomes & performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:
• Work in a team utilising effective communication and collaborative processes to explore a range of solutions to a workplace problem and present a selected solution to decision-makers.
In developing solutions, the learner must:

  • identify roles and responsibilities of self and others in team
  • assist the formation of the team through setting of goals and objectives
  • support the effective working of the team
  • seek resolution of team conflicts
  • define problems and identify potential solutions
  • communicate and share information in a variety of formats to suit different styles
  • seek and receive feedback
  • develop questions to gather further information of the workplace problem
  • document findings and consult with team to allow for an appropriate solution to be selected
  • select and present one solution to the problem with supporting documentation detailing the cost of the solution

Students will also be expected to demonstrate the following knowledge:
• organisational documentation, policies and procedures relevant to working in a team
• communication processes and protocols
• composition of workplace teams including roles and
responsibilities of members
• stages of team development
• techniques for participating in a team
• respectful communication and interpersonal skills including:

  • effective questioning techniques
  • active listening
  • mirroring
  • paraphrasing for understanding
  • verbal and non-verbal communication
    • techniques for giving and receiving constructive feedback
    • team conflict resolution processes
    • basic business budget needs
    • presentation and financial software tools

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.

As part of a course

This unit is studied as part of the following course(s):

Certificate III in Emerging Technologies
22589VIC | Certificate iii | Duration:
Certificate III in Enabling Technologies
22588VIC | Certificate iii | Duration:

Refer to the course page for information on how to apply for the course. VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.

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