CHCDIV001 - Work with diverse people

Students will also be expected to demonstrate the following knowledge:

• concepts of cultural awareness, cultural safety and cultural competence and how these impact different work roles;
• concepts and definitions of diversity;
• own culture and the community attitudes, language, policies and structures of that culture and how they impact on different people and groups;
• features of diversity in Australia and how this impacts different areas of work and life;
• legal and ethical considerations (international, national, state/territory, local) for working with diversity, how these impact individual workers, and the consequences of breaches;
• Universal declaration of human rights;
• frameworks, approaches and instruments used in the workplace;
• rights and responsibilities of workers, employers and clients, including appropriate action when rights are being infringed or responsibilities not being carried out;
• key areas of diversity and their characteristics;
• key aspects, and the diversity, of Australia’s Aboriginal and/or Torres Strait Islander cultures, including:
• social, political and economic issues affecting Aboriginal and/or Torres Strait Islander people;
• own culture, western systems and structures and how these impact on Aboriginal and/or Torres Strait Islander people and their engagement with services;
• potential needs of marginalised groups, including:
• protective factors;
• physical, mental and emotional health issues/care needs;
• consideration of impacts of discrimination, trauma, exclusion and negative attitudes;
• resources that support individuals and organisations to embrace and respond to diversity;
• influences and changing practices in Australia and their impact on the diverse communities that make up Australian society, and;
• impact of diversity practices and experiences on personal behaviour, interpersonal relationships, perception and social expectations of others.