This unit describes the skills and knowledge required to plan, draft and finalise a simple document.
The unit applies to individuals who administer a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of simple documents.
Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following required skills:
Students will also be expected to demonstrate the following knowledge:
processes for checking:
*basic readability, grammar, spelling, sentence and paragraph sequencing and structure, and punctuation
*suitability of document for audience, purpose, and format
*organisational policies and procedures relating to written communication
*written communication methods, including:
*general emails
*procedures
*business letters
*meeting agendas
*different formats, styles and structures for documents
The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.
This unit is studied as part of the following course(s):